FAQ

Where can I find what it costs to ship to my address?

Continental U.S. orders over $50 will receive Free Standard Shipping.
Continental U.S. orders under $60 will be charged a flat rate fee of $7.95 for Standard Shipping.
Continental U.S. orders will be charged a flat rate fee of $26.00 for 2nd Day Shipping.
Alaska and Hawaii orders will be charged a flat rate fee of $37.00 for Standard Shipping.

Can I send this order as a gift?

Yes, you are able to have items ship to a friend or family member! We never include prices in the box, don’t worry!

If you would like a note included, please specify in the Notes section when placing your order.

Why has my clock stopped working?

Please see our Troubleshooting guide for helpful information.

Where can I sign up for your newsletter?

Use the form in the footer of each page to sign up for our newsletter.

How do I become a wholesale customer with Allen Designs?

Please go here to apply to be a wholesale customer, we will receive and review your request and get back to you in a timely manner.

How do I find a retailer near me?

Visit our store locator tool here.