Do you give donations?
Yes, we obviously can’t donate to everyone but we do donate. Please direct your inquiry to

Do you do custom orders?
We do sometimes agree to a custom order if the customer is willing to purchase a minimum of 150 pieces per style ordered.

Can I pick up my order in the studio if I am local?
Yes!! We would love for you to stop by and pick up your order, or just to visit the studio! Click here for more info on our studio and details on how to pick up from us. We always recommended calling the studio (360-314-4527) ahead of time to make sure that we will be open.

Where can I find what it costs to ship to my address?
We base our shipping cost off of your order total. Please go to this link to see this table.

Can I send a gift to a friend, and what are my options?
You can send a gift! We offer different choices for gift wrapping if you are interested.
You can also have us include a little note written on an Allen Designs card. Please include what you want written on the card in the “notes” section of your order before you hit submit.
We do not include prices in the box.

Why has my clock stopped working?
Please go here for some troubleshooting help, or give us a call in the office at 360-314-4527.

Where can I sign up for your newsletter?
On our home page you will see a place to enter your email address towards the bottom left hand corner near “Subscribe”.

How do I become a Wholesale customer with Allen Designs?
Please go here to apply to be a wholesale customer, we will receive and review your request and get back to you in a timely manner.
Please enter as much information as possible, this will help the process move quickly.

I do not live in the USA, but I would like to purchase Allen Designs product. How do I do that?
We have international distributors that are wonderful and can help you with all you need!

How do I find a retailer near me?
We have a sweet Store Locator just for this!